Refund Policy

Returns

Our policy lasts till 7 working days. If 7 working days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is to be returned should not take more than 7 working days after the delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@hplotion.com 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@hplotion.com and send your item to: 622 Manglam Electronic Market Jaipur Rajasthan India 302001.

Shipping

To return your product, you should mail your product at support@hplotion.com

You will be responsible for paying for your own shipping costs if you return the item after shipping. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Since the inception of the company “Wizard Nutrimets” in 2000, we have been working with various organic based hair products. Our top notch products have given outstanding results to end users across India. The notion behind making these hair based products was to cater for the growing demand for an effective and economical product for the masses. We have come up with India’s first hair lotion ‘ HP LOTION’ that has important nutrients and proteins required for scalp nourishment. Using HP lotion, you can get rid of problems like hair fall, dandruff, bacterial and fungus infections on your scalp within 48 hours. We as a company are committed to give you quality products that not only restores the shininess of the hair but improves the overall texture of your hair strands.

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  • Thought behind HP lotion

    Over the years we have given different types of hair based products according to the society needs. But with the growing demand for hair products where people were looking for a single and unique solution for all their hair problems. So, using our smart expertise and hand-on experience in this industry, we came up with a distinctive and one of its kind HP LOTION that is a one stop solution for all hair related challenges. Be it hair fall, dandruff, weak scalp, split hair, bad hair odour, this lotion works wonders on your scalp and provides instant results in no time.

  • Mission

    To become the most trusted organic product manufacturing company backed by the people of this nation.

  • Vision

    Keep offering high quality plant based products that resolve hair/nutrition based challenges and maintain the genuine hair look for a long time.

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